BPM – Business Process Management
Increasing business performance requires analysis, modeling, control and permanent improvement of internal processes.
In a company, internal processes, whether or not they involve a human operator, refer to the controlled movement of information in order to facilitate decision-making or to deliver goods or services to internal or external customers.
Business Process Management (BPM) is an effective method of aligning with an organization wanting and needing customers. The activities that make up Business Process Management can be grouped into five categories: design, modeling, execution, monitoring, and optimization.