Privacy policy

I. General information

The confidentiality of your personal data is one of the main concerns of our site, as a data controller.

This document is intended to inform you about data processing
your personal information in the context of using our site.

II. Categories of personal data processed

II.1. If you are a customer of our site we will process the data
your personal information, such as name and surname, telephone number, e-mail address, billing address, delivery address, data on how you use the Site, for example your behavior / preferences / habits within the company , as well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the Site or in any other way resulting from the use of the Site.

If you use your Facebook or Google account to create a user account on the Site, our site will process the following public profile data displayed by the respective applications: username, e-mail address.

If you choose to create your user account just before
complete the order of a product available on the site, the address will be requested
your email based on which an account will be created automatically. If you do not complete the order, the e-mail address and other data provided will not be stored by our site, and the account created will be deleted automatically.

II.2. If you are a visitor of our Site we will process the data
your personal information that you provide directly to
the context of using the site, such as the data you provide within
contact / questions / complaints section, as long as you contact us
In this way.

III. Purposes and grounds of processing

III.1. If you are a customer, our site processes your data
personal as follows:
• for the development of the contractual relationship between you and our company, respectively for taking over, validating, shipping and invoicing the order placed on the site, informing you about the status of the order, organizing the return of ordered products, etc.
– The processing of your data for this purpose is based on the contract
concluded between you and our company, defined in the table of contents
“Terms and Conditions”. Providing your data with character
personnel is required for the execution of this contract. Refusal to supply
data can result in the impossibility of reporting
between you and our company.

• for fulfilling the legal obligations incumbent on our company in
the context of the services provided through the Site, including a
obligations in fiscal matters, as well as in matters of archiving.
– The processing of your data for this purpose is necessary in the database
legal obligations. Providing your data for this purpose is
required. Refusal to provide data may result
the impossibility of our company to respect the legal obligations that it
come back and therefore unable to provide you with services through
Site.

• for marketing activities, respectively for transmission, through
via remote communication means (e-mail, sms) communications
regarding the products and services offered by our company, through
through the Site.
– The processing of your data for this purpose is based
your consent, if you choose to provide it.

You may consent to the processing of data for this purpose
by checking the appropriate box when creating the account, or
after creating the account, in the “my account” section. To unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail / sms containing commercial communications. In addition, you can unsubscribe by accessing the “data deletion” section of the GDPR page.

Providing your data for this purpose is voluntary. refusal
the provision of consent for the processing of your data for this purpose will not have negative consequences for you.
• in order to perform various analyzes, reports on how to
operation of the site, creation of profiles of consumer preferences, in
mainly in order to improve the experience offered on the Site.
– The processing of your data for this purpose is based on the legitimate interest of our company to permanently improve the customer experience on the site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor of the site, our company processes
your personal data as follows:
• for marketing activities, respectively for transmission, through
through means of distance communication (e-mail, sms), communications
regarding the products and services offered by our company, through
through the Site.
– The processing of your data for this purpose is based
your consent, if you choose to provide it.

You may consent to the processing of data for this purpose
by filling in and ticking the appropriate box in the form for
subscription to the newsletter available on the site. For unsubscribing from receipt
for such commercial communications you can use the option at the end
each e-mail / sms containing commercial communications.
Providing your data for this purpose is voluntary. refusal
the provision of consent for the processing of your data for this purpose will not have negative consequences for you.

• to resolve complaints, grievances and to monitor
traffic and improve your experience offered on the Site.
– The processing of your data for this purpose is based on the legitimate interest of our site to ensure the proper functioning of the Site, as well as to permanently improve the experience of site visitors, including by resolving various comments, questions or complaints.
Providing your data for this purpose is voluntary. refusal
providing data for this purpose will not have negative consequences for
your.

IV. The duration for which we process your data

In principle, our company will process your personal data as long as necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data on
the entire duration of the contractual relations and subsequently according to the obligations
which are the responsibility of our company (eg in the case of documents
financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year during
to which they were drawn up).

If you are a customer and you exercise the option to delete a
user account by clicking the “Delete Account” button in the section
my account information, our company will interpret this action as your option to unsubscribe from receiving commercial communications by which we keep you informed about the products and services offered through the site. In this sense, if you choose to delete your user account, we will no longer send you such emails and / or text messages. However, we would like to inform you that deleting your account will not automatically have the effect of deleting your personal data. If you no longer wish to have your personal data processed or if you wish to have your data deleted, you can exercise the rights detailed in point VII below. If you request the deletion of the account, but there is at least one active order on that account, the request to delete the account can be registered only after the delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of data for the purpose of
marketing, our company will stop the processing of your personal data for this purpose, without affecting the processing carried out by our company based on the consent expressed by you before its withdrawal.

V. Disclosure of personal data

For the purpose of processing, our company can
disclose your data to partners, third parties or
entities that support our company in carrying out its activity through
through the site (eg courier companies, IT service providers),
or to the central / local public authorities, in the following cases
examples listed:
• for site administration;
• in situations where this communication would be necessary for the award of
awards or other facilities to the persons concerned, obtained as a result of
their participation in various promotional campaigns organized by
our company through the site;
• for maintaining, customizing and improving the site and services
carried out through it;
• for performing data analysis, testing and research, monitoring
trends in use and activity, development of characteristics of
security and user authentication;
• for the transmission of commercial marketing communications, under the conditions and limits provided by law;
• when the disclosure of personal data is provided by law, etc.

VI. Transfer of personal data

The personal data provided to our company may be
transferred outside Romania, but only to European Union countries.

VII. The rights you benefit from

Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
• the right to information, respectively the right to receive details regarding
the processing activities performed by our company, according to
described in this document;
• the right to access data, respectively the right to obtain confirmation from our company regarding the processing of personal data, as well as details regarding the processing activities such as the way the data is processed, the purpose for which the processing is done, recipients or categories of data recipients, etc .;
• the right to rectification, respectively the right to obtain the correction, without
justified delays, by our company of inaccurate / unjustified personal data, as well as the completion of incomplete data;
The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves
impossible or involves disproportionate effort.
• the right to delete data, without undue delay, („the right to be
forgotten ”), if one of the following reasons applies:
-they are no longer necessary for the fulfillment of the purposes for which they were collected or processed;
-if the consent is withdrawn and there is no other reason
legal for processing;
-if the data subject opposes the processing and there are no reasons
legitimate to prevail;
-if the personal data have been processed illegally;
-if personal data must be deleted in order to comply with a legal obligation;
– personal data were collected in connection with the provision of
information society services under Union or Community law
domestic law under whose incidence the operator is.

• It is possible that, following the request to delete the data, the company
to anonymize this data (thus depriving them of personal character)
and to continue under these conditions the processing for statistical purposes;
• the right to restrict processing to the extent that:
-the person disputes the accuracy of the data, for a period that allows us
checking the correctness of the data;
-the processing is illegal, and the data subject opposes the deletion of data with
personal, instead requesting the restriction of their use;
-the operator no longer needs personal data for the purpose
processing, but the data subject requests them for the finding, the exercise
or defending a right in court; or
-the person concerned objected to the processing (other than direct marketing),
for the period of time in which it is verified whether the legitimate rights of
the operator prevails over those of the data subject.

• the right to data portability, respectively the right to receive data with
personal character in a structured way, commonly used and
in an easy-to-read format, as well as the right for this data to be transmitted
by our company to another data controller, insofar as they are
fulfilled the conditions provided by law;
• the right to opposition – in terms of processing activities is possible
exercise by sending a request as indicated below;
-at any time, for reasons related to the particular situation in which he was
the data subject, that the data concerning him be processed on the basis
the legitimate interest of our society or on the basis of the public interest, with
unless our company can prove that it has reasons
legitimate and imperative that justifies the processing and that prevails over
the interests, rights and freedoms of the persons concerned or that the purpose is
finding, exercising or defending a right in court;
-at any time, free of charge and without any justification, as the data that a
aims to be processed for direct marketing purposes.

• the right not to be subject to an automatic individual decision, respectively
the right not to be the subject of a decision taken solely on the basis of certain activities
automatic processing, including profiling, that produces effects
concerning the data subject or similarly affecting him in a
significant measure;
• the right to address the National Processing Supervisory Authority
Personal Data or competent courts, to the extent that
considered necessary.

For any further questions on how the data with
personal data are also processed to exercise your rights
above, please contact the “contact” page.

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